Privacy statement
In addition to the general privacy statement, the Princess Máxima Center has a separate privacy statement for patients and their parents that includes how we handle medical data.
The privacy principles within the Máxima Center:
Transparent and informative: we inform you how we collect and use your data.
Minimum data: we will not use more data than necessary.
Secure: We make sure your data is well protected. Personal data will only be shared with third parties if necessary and under appropriate conditions.
Storage: We do not store your data longer than necessary.
How the Máxima Center handles your data
If we process your personal data, this indicates that we are going to do something with this data, such as:
Collection
Recording
Organization
Storage
Adaptation or alteration
Retrieval
Consultation
Use
Disclosure
Restriction
Erasure or destruction.
Visitors to the Princess Máxima Center website
Applicants
Clients
Contractors
Other relations of the Máxima Center.
The Princess Máxima Center is responsible for the safe processing of your data and decides which personal data is processed, why and how.
The Princess Máxima Center processes data that you provide, which we receive through websites, newsletters and e-mail messages and from other sources.
Data provided by yourself, such as:First and last name
Date of birth
Gender
Residential address
Telephone number
Email
Information from your resume
Information about your employment history
Invoices
Information we receive through our websites, newsletters and e-mail messages, such as:Information about which device you used to visit our website
Browsing behaviour on the website, the dates and times of your visit to our website
The operating system you're using
Your browser type and IP address
Your internet service provider
The internet address of the website from which is linked
The geolocation
The data you downloaded from the website
Information we receive from other sources, such as:CCTV footage (The use of video surveillance is signposted at the relevant locations)
Information available from public sources and made public by you, such as on social media and business websites
Data from the Trade Register of the Chamber of Commerce and from the Land Registry.
The Princess Máxima Center uses this data:
To verify your identity
To inform you of news, developments, services and products of the Princess Máxima Center
To evaluate, investigate and develop our services
For internal quality purposes
To operate, secure, customize, and improve our websites
For marketing/commercial purposes
For recruitment and selection
To comply with a legal obligation
To be able to contact you and respond to your questions and to deal with complaints
To prevent theft, abuse, destruction or other criminal behavior
In order to be able to legally process your data, a basis from the General Data Protection Regulation (GDPR; Dutch: AVG) is required, such as:
Necessary for the performance of a contract
Consent to the processing
Necessary for compliance with a legal obligation
Necessary in order to protect vital interests(in emergency situations)
For the purposes of legitimate interests.
The Princess Máxima Center only shares your data for the purposes described in this Privacy Statement, with the following third parties of the Princess Máxima Center:
IT management
Website management
Website Hosting
Email communication
The Princess Máxima Center takes the protection and security of your personal data very seriously and takes continuous measures to optimally protect all data against abuse.
To demonstrate compliance to good information security, we as a center are both NEN7510 and ISO27001 certified.We take technical and organizational measures to protect your data:
All employees have signed for confidentiality
All healthcare providers are subject to medical confidentiality
Only persons who are authorized have access to personal data
We ensure that the computers are properly secured. We work according to nationally established security standards
Sometimes it is necessary for the Princess Máxima Center to engage a third party to carry out work. We ensure that this party uses the same level of security and confidentiality as the Máxima
The website is secured via https
The retention period for personal data will not be longer than is necessary for the purpose of the processing. The Máxima Center keeps your personal data for as long as we consider it necessary to:
Enable you to make use of the website
to comply with applicable legislation
Resolve disputes with parties
To enable us to carry out our business activities
You have the following rights*:
Right of information
Right of access
Right to erasure
Right to rectification
Right to restriction of processing
Right to data portability
If you want to exercise one of these rights, you can contact the Data Protection Officer of the Máxima Center.
*We will have to verify your identity before your request can be fulfilled.
We use cookies when you visit our website, only functional and analytical cookies. For more information, please visit our cookies page.
We do our best to handle your data with care. However, you may have questions or may be dissatisfied with the way the Princess Máxima Center handles your privacy. What can you do?
You can contact the Data Protection Officer. This is the person who, independently, supervises the application and compliance with privacy legislation within the Máxima. You can find the contact details below
You always have the right to submit signals of dissatisfaction to the ombudswomen in the Princess Máxima Center. They can also help you if you want to file a complaint
Finally, it is also possible to report a complaint to the privacy regulator, the Dutch Data Protection Authority.
- Postal address:
Princess Máxima Center for pediatric oncology
C/O Data Protection Officer
Postbus 113
3720 AC Bilthoven This privacy statement does not apply to third -party websites with referral from our website. The Princess Máxima Center is not liable for the content of these other websites nor for the processing of personal data, cookies and other data by the administrators of these websites. For questions about these other websites you can contact the administrator of the websites in question directly.
Last modified: 04-08-2025